If the problem persists, try the following steps.ġ. If you don't want to erase your device, restore from an iCloud backup instead. Erasing removes all data from your device.
If you forgot your password, the only way to turn off backup encryption on your device is to erase your device and set up as new. You can't use an encrypted backup if you don't have the password. Your encryption password is always required to turn off backup encryption. * Tip: To turn off iTunes backup encryption, enter the password and uncheck the Encrypted backup box in iTunes. Remove the encryption of your iTunes backup files if it’s been set. ģ) From the menu bar, choose Help > Check for Updates.Ĥ) Follow the prompts to install the latest version. * Tip: How to Get the latest version of iTunes? * 1) For Mac 1) Open iTunes.Ģ) From the menu bar at the top of your Mac screen, choose iTunes > Check for Updates.ģ) Follow the prompts appeared to install the latest version.Ģ) If the menu bar isn't showing, hold down the Control and B keys to show it. Learn more about the iTunes for Windows menu bar.
Update your iTunes to the latest version. Make sure that you unlock your device if you have a screen lock password set. If you experience an "Analyze failed" error, the following steps will help most common cases.
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